Last Updated: January 2026
Rohre Pumps (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us in a business context.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide Voluntarily
When you contact us, request a quotation, download technical documents, or communicate with our team, you may provide:
- Name
- Company name
- Job title
- Email address
- Phone number
- Country or region
- Project or technical inquiry details
1.2 Automatically Collected Information
When you browse our website, we may automatically collect limited technical information, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referral source
This data is used for website performance analysis and security purposes only.
2. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
- Responding to inquiries and quotation requests
- Providing technical support, datasheets, and documentation
- Project communication and follow-up
- Internal analysis to improve our products and services
- Compliance with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal data based on:
- Your consent
- Legitimate business interests (B2B communication and project support)
- Legal or contractual obligations
You may withdraw your consent at any time by contacting us.
4. Data Sharing and Disclosure
We may share your information only in the following limited situations:
- With internal teams responsible for sales, engineering, or technical support
- With logistics or service partners strictly necessary to fulfill a request
- When required by law or regulatory authorities
All partners are required to handle data in accordance with applicable data protection laws.
5. Data Retention
We retain personal data only for as long as necessary to:
- Maintain business communication
- Support ongoing or potential projects
- Meet legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
6. Data Security
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no internet transmission or storage system can be guaranteed as 100% secure.
7. Cookies
Our website may use cookies or similar technologies to:
- Ensure basic website functionality
- Analyze traffic and improve user experience
You can control or disable cookies through your browser settings.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
Rohre Pumps
Email: info@rohrepumps.com
Website: https://www.rohrepumps.com